Residence Life Streaming Frequently Asked Questions

Residence Life Streaming Frequently Asked Questions



What are the system requirements for playing movies on a computer?

The recommended system requirements include:

  • Network connection: 1.5 Mbps (megabits) minimum, 3.0 Mbps recommended

  • RAM: 1 GB minimum

  • CPU: Intel Core Duo 2.4 GHz minimum

  • Playback of movies on a computer occurs in a web browser. Due to Digital Rights Management (DRM) requirements, the requirements vary between browsers and computer systems. Please select the type of computer operating system from the list to see the supported browsers and requirements.

Microsoft Windows

The streaming platform only supports operating systems and browsers that are currently supported by Microsoft. The current list of supported Microsoft operating systems can be found here. In addition, Microsoft only supports the latest versions of Internet Explorer released for each Windows Desktop Operating System. Internet Explorer is not a supported browser. Digital Campus only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.

Browser

Operating System

Supported?

Browser

Operating System

Supported?

Latest Chrome

All Supported

Yes

Latest Firefox

All Supported

Yes (v88+)

Microsoft Edge

Windows 10

Yes


Apple Mac

The streaming platform only supports operating systems and browsers currently supported by Apple. The current support is for the current version of Mac OS X, plus the 2 previous versions. Digital Campus only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.

Browser

Operating System

Supported?

Browser

Operating System

Supported?

Latest Chrome

All Supported

Yes

Latest Firefox

All Supported

Yes (v.88+)

Safari

macOS Sierra

Yes


Linux

Linux support is difficult to guarantee. Ubuntu 14.04 and RedHat 7 are both generally supported, but custom flavors of the OS are not guaranteed to work or are supported. The product only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.

Browser

Supported?

Browser

Supported?

Latest Chrome

Yes

Latest Firefox

No

Latest Opera

No

Chromium Browser

No

How do I search for a movie?

You can search for a movie by entering a title in the search field. Or, click on the Category filter to select a specific movie genre.

How do I view a movie?

First click on the movie in the catalog, and then click the play button



You can make the screen bigger by clicking the double arrows in the bottom, right-hand corner. Adjust the volume by dragging the bar left to right.



How do I play a movies on a mobile device?

The content will play in the browser natively.  The table below outlines the device requirements for playback. 

OS

Browser

Supported

OS

Browser

Supported

iOS & IPadOS 12+

Safari

Yes

Android 7.1+

Chrome

Yes

Click here for detailed instructions for using the mobile app. 



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