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What are the system requirements for playing movies on a computer?
The recommended system requirements include:
- Network connection: 1.5 Mbps (megabits) minimum, 3.0 Mbps recommended
- RAM: 1 GB minimum
- CPU: Intel Core Duo 2.4 GHz minimum
Playback of movies on a computer occurs in a web browser. Due to Digital Rights Management (DRM) requirements, the requirements vary between browsers and computer systems. Please select the type of computer operating system from the list to see the supported browsers and requirements.
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Microsoft Windows
Digital Campus only supports operating systems and browsers that are currently supported by Microsoft. The current list of supported Microsoft operating systems can be found here. In addition, Microsoft only supports the latest versions of Internet Explorer released for each Windows Desktop Operating System. The current list of supported IE versions can be found here. Digital Campus only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.
| Browser | Operating System | Supported? |
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| Latest Chrome | All Supported | Yes (v62+) |
| Latest Firefox | All Supported | Yes (v.47v47+) |
| Microsoft Edge | Windows 10 | Yes |
| Internet ExplorerAll Supported | Windows 8.1 and Above | Yes (IE 11+) |
Apple Mac
Digital Campus only supports operating systems and browsers currently supported by Apple. The current support is for the current version of Mac OS X, plus the 2 previous versions. Digital Campus only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.
| Browser | Operating System | Supported? |
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| Latest Chrome | All Supported | Yes |
| Latest Firefox | All Supported | Yes (v.47+) |
| Safari | macOS Sierra | No |
Linux
Linux support is difficult to guarantee for Digital Campus. Ubuntu 14.04 and RedHat 7 are both generally supported, but custom flavors of the OS are not guaranteed to work or are supported. Digital Campus only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.
| Browser | Supported? |
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| Latest Chrome | Yes |
| Latest Firefox | No |
| Latest Opera | No |
| Chromium Browser | No |
Chromebook
Digital Campus is supported on a Chromebook.
What are the requirements for playing movies on a mobile device?
To play content on your mobile device, download the video player by searching for "Swank Media Player" in Apple iTunes or Google Play Store. An Android app is required on Android, and an iOS app is required on iOS. Click here for detailed instructions for using the mobile app.
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| iOS8 | Safari | Yes |
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| Android 4.2 | Stock Browser | Yes |
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| Android 3.x+ | Chrome | Yes |
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I am seeing the error "403 Forbidden: Access is denied". How do I resolve this?
Viewing movie content is only allowed for approved IP ranges. If you are seeing this error, it is likely that you are not within one of these approved IP ranges.
RESOLUTION:
- Make note of your current IP address
- Please contact your IT support staff or your network administrator to review it for possible approval
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