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What are the system requirements for playing movies on a computer?The recommended system requirements include:
- Network connection: 1.5 Mbps (megabits) minimum, 3.0 Mbps recommended
- RAM: 1 GB minimum
- CPU: Intel Core Duo 2.4 GHz minimum
- Playback of movies on a computer occurs in a web browser. Due to Digital Rights Management (DRM) requirements, the requirements vary between browsers and computer systems. Please select the type of computer operating system from the list to see the supported browsers and requirements.
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Microsoft Windows
Microsoft Windows...
The streaming platform only supports operating systems and browsers that are currently supported by Microsoft. The current list of supported Microsoft operating systems can be found here. In addition, Microsoft only supports the latest versions of Internet Explorer released for each Windows Desktop Operating System.
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Internet Explorer is not a supported browser. Digital Campus only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.
Browser | Operating System | Supported? |
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Latest Chrome | All Supported | Yes |
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Latest Firefox | All Supported | Yes ( |
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Microsoft Edge | Windows 10 |
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Apple Mac...
The streaming platform only supports operating systems and browsers currently supported by Apple. The current support is for the current version of Mac OS X, plus the 2 previous versions. Digital Campus only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.
Browser | Operating System | Supported? |
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Latest Chrome | All Supported | Yes |
Latest Firefox | All Supported | Yes (v. |
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LinuxLinux support is difficult to guarantee
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. Ubuntu 14.04 and RedHat 7 are both generally supported, but custom flavors of the OS are not guaranteed to work or are supported.
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The product only supports the latest versions (not pre-release) of Google Chrome and Firefox available for the operating system.
Browser | Supported? |
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Latest Chrome | Yes |
Latest Firefox | No |
Latest Opera | No |
Chromium Browser | No |
ChromebookChromebook | ChromebookDigital Campus is supported on a Chromebook.How do I search for a movie? You can search for a movie by entering a title in the search field. Or, click on the Category filter to select a specific movie genre.
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How do I view a movie?First click on the movie in the catalog, and then click the play button
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You can make the screen bigger by clicking the double arrows in the bottom, right-hand corner. Adjust the volume by dragging the bar left to right.
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How do I play a movies on a mobile device?
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The content will play in the browser natively. The table below outlines the device requirements for playback.
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iOS & IPadOS 12+ | Safari | Yes |
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Android |
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Click here for detailed instructions for using the mobile app.
I am seeing the error "403 Forbidden: Access is denied". How do I resolve this?
Viewing movie content is only allowed for approved IP ranges. If you are seeing this error, it is likely that you are not within one of these approved IP ranges.
RESOLUTION:
Make note of your current IP address Please contact your IT support staff or your network administrator to review it for possible approval
The login site requires a username and password. Where do I find this information?RESOLUTION: Contact
Contact your site administrator for your credentials .Note that but not all sites require a username and password. Sites that are on closed networks are not required to turn user authentication on.
The movie is buffering/freezing during playback. How do I resolve this?
This problem may be due to a poor network connection.RESOLUTION:
Replay Replay the movie using a different browser to see if the playback quality improvesReplay the movie using a different or computer to see if the playback quality improves Anchor |
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anchor50 | anchor50 | Why do I need the Google Widevine Media Optimizer?The Google Widevine Media Optimizer is a technology designed for securely playing back premium video content. It is required for all premium videos on this site. Anchor |
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anchor60 | anchor60 | Why do I need to restart my browser after installing the Widevine Media Optimizer Plugin?Movie playback requires the Widevine Media Optimizer plugin to be installed. After installation, you must restart your browser in order for the plugin to finish the installation process.
Why do cookies need to be enabled?We use cookies and local storage to enhance the user experience. It allows us to display recently watched titles and remember your position in a
piece of content.RESOLUTION:
Many movie if you need to pause and restart. Many private browsing modes disable cookies. Disabling the private browsing mode on your browser may enable cookies.
Please refer to your browser's help documents for additional instructions on enabling cookies.
anchor80A 513 error can occur in several situations. This error is specific to the Google Widevine Media Optimizer plugin.RESOLUTION:
- Ensure that you have the Google Widevine Media Optimizer plugin installed on your browser. Installation instructions are presented on the content page. A browser restart will be required after installation.
- Google Chrome users: a recent update will disable the plugin by default. Visit chrome://plugins in Chrome's address bar, locate "Widevine Media Optimizer" and enable "Always Allow". Refresh the page once the setting is enabled.
- If you are still experiencing this error, please contact your IT support staff for further assistance.
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anchor80 | I'm getting an error code 513 when trying to play a title. What should I do?I am off-campus, and I am not able to access the site. Why?
Access is restricted to users who are on the by college students may be limited to the on-campus network. Even if you are on campus, your campus IT can further restrict access by IP ranges.
I have reviewed all of the FAQs and do not see any that address my problem. What should I do?Contact your IT support staffIf the above steps do not resolve the issue, please contact your IT support staff for further assistance.