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RESOLUTION: Use Internet Explorer, Firefox, or Safari (on Mac). More recent versions of Google Chrome do not support plugins. Digital Campus requires Digital Rights Management plugins for secure playing of Hollywood content.
Use the following table to find an OS and browser combination that is supported.
* - Requires installation of app.
** - Requires flash and Google Widevine Optimizer
| OS | Browser | Classic Widevine Support | Widevine CENC Support |
|---|---|---|---|
| iOS8 | Safari | Yes* | No |
| Android 4.2 > | Chrome | Yes* | Yes* |
| Android 4.2 | Stock Browser | Yes* | Yes* |
| Android 3.x+ | Chrome | Yes* | Yes* |
| OS X x64 | Chrome - 38 | Yes** | Yes |
| OS X x64 | Chrome - 39+ | No | Yes |
| OS X x64 | Safari | Yes** | No |
| OS X x64 | Firefox | No | No |
| Windows x64 | Chrome x64 – 38 + | No | Yes |
| Windows x64 | Chrome x86 - 38/39 | Yes** | Yes |
| Windows x64 | Chrome x86 - 40+ | No | Yes |
| Windows x64 | Firefox | No | No |
| Windows x64 | Internet Explorer x64 | No | No |
| Windows x64 | Internet Explorer x86 | Yes** | No |
| Windows x86 | Firefox | No | No |
| Windows x86 | Internet Explorer | Yes** | No |
| Windows x86 | Chrome < 40 | Yes** | Yes |
| Windows x86 | Chrome > 40+ | No | Yes |
| Windows x86 | Microsoft Edge | No | No |
| Windows x64 | Microsoft Edge | No | No |
Every supported browser on a PC (with the exception of Chrome) requires the installation of the Widevine Media Optimizer. An Android app is required on Android and an iOS app is required on iOS. Users will be prompted through these installations as required. No pre-installation is required unless the user does not have permissions to install new software.
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RESOLUTION:
- Make note of your current IP address
- Please contact your IT support staff or your network administrator to review it for possible approval
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