Manage Users
- Brian Galler (Deactivated)
- Eric Brown
About User Roles
The Streaming Server portal has three levels of access:
User: The User role allows for licensed content to be viewed. A log in (username/password credentials) is only required when the website is not secured via IP restrictions.
Admin: The Admin role allows for branding and management of other portal configurations.
System Admin: The System Admin role allows for Swank Digital Support to modify additional and more advanced configurations of the portal.
User Permissions
Feature | User | Admin | System Admin |
|---|---|---|---|
Search licensed titles |
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Play licensed titles |
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| Access Appearance Settings |  | | |
| Access Bumper Manager | | | |
| Manage Content Categories | | | |
Access Content Manager |
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| Manage Custom Content | | | |
| Manage Manual License Updates | |
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| Manage Content Transfer Settings | | | |
| Manage Users | | | |
| Manage IP Restrictions | | | |
| Configure Advanced Portal Settings | |
Create a User
Add Individual Users
From the Users menu, click the Add New User button.
Enter the name and password. Passwords must have at least one digit and one uppercase letter.
Click the Create button.
Import Users
Prepare your file to upload. The bulk import tool requires a CSV (Comma-separated values) file with two columns with the headers "Username" and "Password":
From the Users menu, click the Bulk Import Users button.
Click the ellipsis to select the CSV file from your computer.
Click the Import button.
Change User Permissions
From the Users menu, locate the name of the user by entering a name in the search field.
Click anywhere under the column for the role you want to assign
A green check mark will appear under the role
Lock/Unlock a User
You can control who has access by locking accounts as needed. When you lock an account, the user's session ends immediately and he/she will be notified that the account is locked.
From the Users menu, locate the name of the user by entering a name in the search field.
Click the Lock (or Unlock) button
Automatic Account Reset
When an account is locked out, it will automatically unlock and allow the user to try again in 15 minutes.
Delete a User
From the Users menu, locate the name of the user by entering a name in the search field.
Click the Delete button.
Confirm your request.
Reset a Password
If a user forgets his password or if he is unable to access the account because he entered an incorrect password several times, you can reset the password which provides immedate access upon logging in with the new password.
From the Users menu, locate the name of the user by entering a name in the search field.
Click the Reset Password button.
Enter a new password. Passwords must have at least one digit and one uppercase letter.
Click the Reset Password button.
