Manage Users

About User Roles 

The Streaming Server portal has three levels of access:

  • User: The User role allows for licensed content to be viewed. A log in (username/password credentials) is only required when the website is not secured via IP restrictions. 

  • Admin: The Admin role allows for branding and management of other portal configurations.

  • System Admin:  The System Admin role allows for Swank Digital Support to modify additional and more advanced configurations of the portal.

User Permissions

Feature

User

Admin

System Admin

Search licensed titles

Play licensed titles

Access Appearance Settings
Access Bumper Manager
Manage Content Categories

Access Content Manager


Manage Custom Content
Manage Manual License Updates

Manage Content Transfer Settings
Manage Users
Manage IP Restrictions
Configure Advanced Portal Settings


Create a User

Add Individual Users

  1. From the Users menu, click the Add New User button.

  2. Enter the name and password. Passwords must have at least one digit and one uppercase letter.

  3. Click the Create button.


Import Users

  1. Prepare your file to upload. The bulk import tool requires a CSV (Comma-separated values) file with two columns with the headers "Username" and "Password": 


  2. From the Users menu, click the Bulk Import Users button.

  3. Click the ellipsis to select the CSV file from your computer.

  4. Click the Import button.

Change User Permissions

  1. From the Users menu, locate the name of the user by entering a name in the search field.

  2. Click anywhere under the column for the role you want to assign

  3. A green check mark will appear under the role

Lock/Unlock a User

You can control who has access by locking accounts as needed. When you lock an account, the user's session ends immediately and he/she will be notified that the account is locked.

  1. From the Users menu, locate the name of the user by entering a name in the search field.

  2. Click the Lock (or Unlock) button


Automatic Account Reset

When an account is locked out, it will automatically unlock and allow the user to try again in 15 minutes.


Delete a User

  1. From the Users menu, locate the name of the user by entering a name in the search field.

  2. Click the Delete button.

  3. Confirm your request.

Reset a Password

If a user forgets his password or if he is unable to access the account because he entered an incorrect password several times, you can reset the password which provides immedate access upon logging in with the new password.

  1. From the Users menu, locate the name of the user by entering a name in the search field.

  2. Click the Reset Password button.

  3. Enter a new password. Passwords  must have at least one digit and one uppercase letter.

  4. Click the Reset Password button.